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Online shopping scam complaints soaring on digital platforms like Facebook Marketplace, Instagram, BBB says

CHICAGO (WLS) — Facebook Marketplace and other digital shopping options have been wildly popular during the pandemic. However, the ABC7 I-Team is finding that online shopping complaints are soaring and some consumers may not get answers if they have a problem. Not getting a product or buying something that looks far different than the ad?…

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How is the Amazon Marketplace Changing Online Shopping?

It was trendy even before the pandemic. It’s just that the pandemic accelerated this by a factor of 1000. So, what is this ‘thing’ that used to be trendy and is now extremely popular? It’s an online marketplace and there’s a ‘new contender in this arena’ now. It’s Amazon Marketplace that runs on Amazon Web Services….

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Be skeptical when buying shopping online marketplaces

By now, we’ve all heard of the risks that come with purchasing items on Craigslist. And I’ve aired my grievances about issues that can come with Facebook Marketplace. But last week, I was almost duped by a vendor on one website I held to the highest accord, what I saw as the golden child of…

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Why wouldn’t a retailer want to be part of an online shopping center marketplace?

As a consumer, it’s easy to understand the appeal of a shopping center/e-commerce marketplace, because today’s consumers expect shopping centers to be fully integrated omnichannel offerings. In a recent survey of nearly 600 American consumers, my company, Placewise, found that 87% of the respondents are interested in a digital marketplace offering from their shopping center…

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Shopping online surged during Covid. Now the environmental costs are becoming clearer.

Months before, Santa Monica launched the country’s first zero-emissions delivery zone spanning one-square mile of its downtown, where electric delivery vehicles get priority at certain loading zones. They also are testing last-mile deliveries on e-cargo bikes and scooters. The initiative, in partnership with the Los Angeles Cleantech Incubator, is in the early stages of measuring…

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Why you should include online marketplaces such as eBay and Facebook in your holiday shopping

As supply chain challenges threaten to derail holiday gifting plans, many turn to online marketplaces to buy gifts for friends and family. Surprisingly, about 80% of items for sale on eBay are brand-new, the company says, making it a no-brainer to buy something and have it shipped to your door – or the gift recipient’s…

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Here’s what happens to your online shopping returns

Free returns are a standard when it comes to online retail. But lots of those returns won’t end up back on the shelf, and processing them can be costly for retail companies. “Some retailers are better situated to do this than others,” said Amanda Mull, staff writer at The Atlantic. “For some of them, it…

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